Privacy Policy

Personal Information You Provide

Depending on how you use our website, we may collect information such as:

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider or other services used to operate the site.

This may include information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website or source
• General website interaction information

This information may be used for website functionality, security, troubleshooting, performance measurement and understanding how visitors use our website.

Why We Collect Personal Information

Personal information may be used to:

• Process and fulfill customer orders
• Arrange shipping and delivery of purchased products
• Communicate with customers regarding their orders
• Respond to product and availability inquiries
• Answer shipping, return and warranty questions
• Provide customer support
• Maintain transaction and business records
• Prevent fraudulent or unauthorized transactions
• Maintain the security and functionality of our website
• Comply with applicable legal, tax, accounting and regulatory obligations

WooCommerce & Online Orders

Our website uses WooCommerce functionality to operate our online store.

When you place an order, information necessary to process the transaction may be collected and stored, including your contact information, billing details, delivery information, products purchased and order history.

Some information may also be processed by payment, hosting, security, shipping or other service providers involved in completing your transaction.

Processing Payments

Payments made through our website may be processed by third-party payment service providers.

Depending on the payment method used, payment providers may collect information necessary to authorize and process the transaction.

Wharf Power Outboards does not necessarily receive or store complete payment-card information when transactions are processed directly by a third-party payment provider.

The handling of payment information by a payment provider is also subject to that provider’s own privacy and security practices.

Web3Forms

Our website may use Web3Forms to process information submitted through our contact forms.

When you submit a form, information such as your name, email address, telephone number, province, product interests and message may be transmitted through the form service so that your inquiry can be delivered to us.

Please avoid submitting unnecessary confidential or sensitive information through our general contact form.

Information Shared for Order Fulfillment

When you purchase an outboard for delivery, we may need to provide relevant information to companies involved in transportation or order fulfillment.

This may include your:

• Name
• Delivery address
• Telephone number
• Email address where necessary
• Order or shipment information

We share only information reasonably necessary for the provider to perform the applicable service.

When We May Share Information

We do not sell personal information as part of our ordinary business operations.

Personal information may be disclosed to service providers where reasonably necessary to operate our business, including:

• Website and hosting providers
• Payment processors
• Shipping and delivery providers
• Contact-form providers
• Website security and technical service providers
• Professional advisers where necessary

Information may also be disclosed where required by law, legal process or a lawful request from an appropriate authority, or where reasonably necessary to protect our rights, customers, website or business.

Cookies & Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality and ecommerce features.

Cookies may be used for purposes such as:

• Maintaining shopping-cart functionality
• Remembering user preferences
• Maintaining website sessions
• Website security
• Understanding website performance and usage

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some parts of our website, including shopping-cart or checkout functionality.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records, addressing disputes and complying with applicable legal, accounting and tax requirements.

Different categories of information may therefore be retained for different periods.

Protecting Personal Information

We take reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, disclosure or alteration.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

External Websites & Service Providers

Our website may contain links to third-party websites or use services operated by third parties.

Their privacy practices are governed by their own policies. Wharf Power Outboards is not responsible for the privacy practices of independent third-party websites.

We encourage customers to review the privacy policies of third-party services they choose to use.

Accessing or Correcting Personal Information

Subject to applicable law, you may contact us if you would like to request access to personal information we hold about you or ask us to correct inaccurate information.

We may need to verify your identity before fulfilling certain privacy-related requests.

Some information may need to be retained even after a request is made where retention is required or permitted for legitimate legal, tax, transaction, security or record-keeping purposes.

Our Website Is Intended for Adult Customers

Wharf Power Outboards’ ecommerce services are intended for customers who are legally capable of entering into purchases.

We do not knowingly seek to collect personal information from children through our online store.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology or applicable requirements.

The updated version will be posted on this page. We encourage visitors to review this policy periodically.

Contact Wharf Power Outboards

If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact us through our website contact page.